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Remote Desktop for iPhone, iPod Touch and iPad
In this page you can find a quick configuration and usage tutorials
Make sure you enabled Remote Desktop Services on the computers you want to connect to.
Enable Remote Desktop Server.
To be able to connect to a computer using the Remote Desktop app you have to first enable Remote Desktop Services on that computer.

Here are some links from Microsoft Support section that explain how to enable RDP on different versions of Windows. With Remote Desktop you can connect to any version for Windows starting with XP, except all Home and Starter versions. From all these editions Microsoft removed the Terminal Services.
Find your external IP or Hostname.
In case you have just one PC connected directly to the Internet with a real and static IP address (e.g. then you can skip this step. Use the computer external IP address in the Hostname or IP Address field of Remote Desktop and you're good to go. If however this address is assigned dynamically and it changes and/or you have a wireless router then read to see how you can solve this problem.

If you have a wireless router in your home then your PC will have a virtual IP address (e.g.
  • If you want to connect from your iPhone/iPad that are also connected to the same router (WiFi activated) then you have to use this address in the Hostname or IP Address field.

  • If you want to connect using the EDGE/3G/4G network of your iPhone/iPad then you have to find out the external IP of your router because that's the IP address you need to connect to.
Most Internet Service Providers assign IP address dynamically and that means the IP address you knew you had when you left your house might not be assigned to you by the time you try to connect to your home network. To solve this problem you can use no-ip.com.

no-ip.com offers a free DNS service and they have a solution that tracks changes to your IP address and automatically apply them to your domain. To do this you have to signup on their website, choose a hostname for your current external IP address (e.g. joe-home-network) and if that name is not used by someone else they will create the hostname joe-home-network.no-ip.com that will always point to your wireless router.

You will also have to install a program on your PC that communicates with their servers and notifies them of any IP changes. This is called DUC (Dynamic DNS Update Client).

Once you complete the process of creating the host and you install their software that automatically updates this hostname with the external IP of your router then you can use the hostname when you try to connect.

You can read more about the free DNS offer at:
Create a new account at:
You can download DUC from:

You will need to do one more step: forward the ports in your router to allow access from the Internet to your PC. You can read about this in the next section.
Port forwarding for PCs behind routers.
If the PC you're trying to connect to is behind a router then you have to forward the port of the computer you want to connect to.

Take for example the network bellow. If you want to connect to the wired computer ( then you'll need to add a rule in the router to forward calls to port 3389 to the internal IP This can be done in different ways depending on your router brand and model. You can try searching http://portforward.com/ for a specific tutorial for your router.

After you're done with this all calls to your external IP and port ( will be forwarded to the computer behind the router (

If you configured your Remote Desktop to listen to listen on a different port then you'll have to forward that port.

To test that your configuration works visit http://canyouseeme.org/ from your PC and type in your forwarded port (3389). canyouseeme.org automatically detects the external IP address and it will try to connect to your port, exactly as Remode Desktop does when it connects from outside the network. If it works then you can use Remote Desktop. If it doesn't then check again your network setup. Also check that your router has the external IP listed on canyouseeme.org. In some cases there might be another router with a virtual address after your router.

You will only be able to connect to one of the computers in your LAN.
First launch.
When you first launch the app no servers are present so go ahead and tap Add from the top navigation bar.

In the New PC page you have to add:
  • a name for the computer (this is the name that will appear in the main screen list)
  • hostname (or ip address)
  • the username and password you wish to connect with
  • domain, if that pc is not a standalone workstation
  • port (by default this is 3389)
Then you can select the color quality. Low quality images corresponds to 8 bit colors. High quality colors corresponds to a 16bit value.

Choose the color quality and resolution depending on the speed of your available network. If you're on a high speed network you can select high quality images and a higher resolution. On low speed networks you have to select low quality images and low resolution to improve screen updates.
You can change these settings any time after you create the connection by tapping on the disclosure icon in the PC connection list.
Remove ads.
To remove the ads you have to purchase an in-app feature that costs 0.99$. To do this tap the Disable Ads button. A confirmation window will appear and if you tap Buy, the request will be sent to the App Store to finish the purchase.

Once the purchase is finished the button and the banner will dissapear. If this does not happen just close the app completely (remove it also from the background apps) and then restart it.
Full screen.
While you are connected to a computer you can close the upper navigation bar by tapping . The navigation bar will retreat. To bring it back tap

Special keyboard combinations.
Since you don't have the Windows key, nor the function keys, we made a shortcut for some of the more common key combinations that you might need. To access that menu tap the windows key from the navigation menu while you are connected to a computer.

With just one tap you'll be able to send CTRL+ALT+DEL, Windows key, Windows + L (Logout), Windows + D (show desktop), ALT+Tab (switch between open windows), ALT+F4 (close active window).
Working with multiple computers.
From a connected session tap the pages button in the top bar. This will bring up a page view similar to Safari's page view.

To add a new page tap the computer button from the bottom bar. This will bring up the computers list. Select the computer you wish to connect to. The connection will be established.

To switch between connections tap the pages button again. To return to a connection tap that connection's window.
Right-click, drag&drop.
To perform a right-click tap and hold without releasing for a second or two, until the right menu appears.

The drag&drop gesture is similar to the one you do on a laptop's mouse pad. Double click and don't release your finger on the second tap. Hold the finger down on the screen, move it to the desired drop position and release it.
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